Delivery within Canada

  • Below table shows the details for the shipping rate.  Please note that applicable tax will be added to the rate.
Province Flat Rate* Free Shipping Amount** Free Shipping Game Eligibility*
ON $8.95 $150 Yes
QC $8.95 $150 Yes
NS $8.95 $200 Yes
NB $8.95 $200 Yes
MB $8.95 $175 Yes
BC $8.95 $200 Yes
PE $14.95 $300 Yes
SK $8.95 $175 Yes
AB $8.95 $200 Yes
NL $14.95 $300 Yes
NT $19.95 - No
NU $19.95 - No
YU $19.95 - No
*There are some special places where shipping charge is not standard, we will work with the customer on those cases.
**Free Shipping amount only applies after any discount, before tax and shipping.
  • If you decided you want to just hold the items for now to save shipping, add this product to the shopping cart as well and we will know you don't want to ship yet.
  • Orders typically take 1 to 3 business days to be packaged and shipped.
  • Shipping is provided by Canada Post with tracking number.
  • Depending on the shipping address location in Canada, allow about 3-7 business days for delivery from the date your order is shipped.
  • Please note that Business days are defines as Monday through Friday except Holidays.
  • Additional shipping charges may apply, if the order item size is unusually large or in a remote location
  • It's our job to get the product to the customer in good condition that they paid for, we will make sure the product get to you in good condition or we will do an exchange, store credit or refund.
  • When a shipment is requested, all available items must ship
  • Each shipment must meet at least 1 of the below conditions
    • A shipping charge is paid
    • Over free shipping amount
    • Includes a Free Shipping Game in the order

Local Pickup

  • Curbside pickup available after order is placed. Appointment can be made here.

Shipping to United States

  • Free Shipping for order between $200 to $800 CAD
  • Otherwise, a shipping rate of $11.95 to $14.95 CAD for each shipment, within the Continental USA.  The rate for different states are listed here
  • Orders typically take 1 to 3 business days to be packaged and shipped.
  • Depending on the shipping address location in United State, allow 4-7 business days for delivery from the date your order is shipped.
  • Shipping is provided by UPS or USPS depending on the size of the order.
  • Please note that we will not be able to deliver to PO Box.  Sorry for that!
  • Please kindly note that Business days are defined as Monday through Friday except Holidays.
  • We are committed to our US customer that the price you pay on our website is final and there will be no extra tax and custom cost.  If you did charged by custom, please take a picture of the document and we will pay you back
  • Additional shipping charges may apply, if the order item size is unusually large orders.
  • It's our job to get the product to the customer in good condition that they paid for, we will make sure the product get to you in good condition or we will do an exchange, store credit or refund.

Shipping to other International Countries

  • Sorry we do not offer international shipping

Inventory

  • Unless otherwise specified, all products that are listed "In Stock" are on our shelf.  It is new, available, and ready to be shipped.

Taxes

  • Taxes are calculated based on the shipping address
  • Canadian taxes are calculated as follow
    • Ontario - Add 13% HST
    • New Brunswick - Add 13% HST
    • Newfoundland - Add 13% HST
    • Nova Scotia - Add 15% HST
    • Prince Edward Island - Add 14% HST
    • Quebec - Add 14.975% GST + QST
    • For Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Saskatchewan and Yukon: Add 5% GST only.
  • We do not charge taxes for U.S. Residents, but please be aware of potential duty and extra taxes charged by government.

Return/Refund Policy

    Game Conditions

    • Games that are sold without shrink wrap are more likely that these games will have some very minor imperfections. Due to the nature of these products we cannot guarantee perfection. If there is damage it will be listed as such with a discount, but we cannot discount extremely minor scuffing etc. 
    • Good condition is defined by not having creases, squished corners significant scratches or significant shelf ware. We do not list games as “minor damage” for shrink wrap starting to peel off, or other incredibly minor imperfections.
    • Games sold unsealed (IE books, etc) are considered final sale

    Game components damaged and missing parts

    • If any components inside the box are damaged or missing, customer will need to contact the publisher for replacement parts, as the publisher is responsible, and expected to resolve these issues.
    • If the publisher is not responding to the issue, our store will assist to make sure either the customer get the missing parts or if that's not possible, we will do a full refund.

    Order Cancellations

    • Board Game Bliss reserves the right to cancel and fully refund orders for any reason, such as pricing errors or inventory mistakes. In these rare cases you will be informed of the situation. 

    Holding Order

    • Hold order cannot be longer than 3 months. After that we will send a total of 3 warnings to ask if the customer like to ship or cancel. If we do not get a reply we will cancel and refund the order. If the transaction is too to be able to refund, a gift card will be issued instead.

    Business Days

    • A Business Day is any day that is NOT a holiday or Saturday/Sunday

    Pre-Order Items

    • Pre-order games are charged the time the order is placed.
    • Order with pre-order games will be put on hold until all games for the order is available.
    • When all games have arrived, the order will be shipped out automatically.
    • Pre-order are fulfilled with "first come first serve" manner.
    • If the games arrived with a lower selling price than the pre-order price, a gift card will be issued.
    • If the games arrived with a higher selling price than the pre-order price, your cost will not change.
    • If the games that have been pre-ordered cannot be fulfilled (such as the publisher cancels the product), a full refund will be issued.
    • Pre-Orders can be refunded at any time. Pre-Orders on transactions too old to be refunded will be refunded in store credit.