Shop Chat is the new chat on our website. Ask for a game the way you would ask us at the counter, and it checks what we have in stock right now.
We spent a year building Shop Chat. It may not be perfect yet, but we really hope it helps you find the games that match you.
Where to find it
- On a computer, click Chat with us at the top of the page, or type into the Ask a question about games bar at the bottom of the screen.
- On a phone, tap the speech bubble icon at the top, next to your cart.
What you can ask
Tell it who is playing, how long you have, or what you like, and it suggests games we have on the shelf. A few questions to try:
- "What's a good 2-player game?"
- "Gift idea for a 10-year-old who likes strategy games, under $50?"
- "What new games just came in?"
- "Anything on sale right now?"
- "How much is shipping to Toronto, and when is it free?"
- "What's your return policy?"
- "Can I pick up my order at your store?"
Not sure where to start? Tap one of the suggestions when the chat opens, like "Early holiday gift ideas".
Good to know
- It uses our live stock and prices, with some game details from BoardGameGeek.
- It is an AI helper, so it can get things wrong. The game page and our policy pages have the final word.
- Want a person? Tap Contact our team in the chat. For anything about an order you have already placed, our team is the best place to ask.
- Please don't type payment details into the chat.